People-centered.
Process-driven.

ADAPTHEALTH VIA RANDSTAD · REMOTE · CONTRACT

Training Instructor – Workforce Performance & Operations

• Led structured new-hire training and workforce-readiness activities for employee cohorts of up to 32 and leadership cohorts of six.
• Monitored and reported performance and quality results to leadership, with trainee quality scores consistently ranging from 90–100.
• Coached employees and leaders using documented feedback and targeted reinforcement to improve readiness, system proficiency, and execution.
• Created and maintained Excel trackers, dashboards, pivot tables, and recurring reports to identify trends, knowledge gaps, and performance concerns.
• Partnered with operational leaders to improve training workflows, address recurring issues, and maintain consistent quality standards.

USG CORPORATION VIA LASALLE NETWORK

Lead Talent Acquisition

• Led full-cycle recruiting across corporate, technical, engineering, manufacturing, finance, HR, operations, and skilled-trades roles for three manufacturing plants.
• Managed 30–40 active requisitions during high-volume periods while maintaining approximately 7–10 day time-to-fill.
• Partnered with hiring managers, plant managers, and leadership through weekly meetings focused on pipeline health, staffing priorities, service levels, hiring risks, and next actions.
• Tracked recruiting metrics, identified pipeline gaps, removed hiring bottlenecks, and adjusted sourcing strategies to maintain qualified candidate flow.
• Contributed to a 57% improvement in retention through stronger hiring alignment, candidate selection, communication, and process improvements.

RANDSTAD USA

Workforce Operations Specialist

• Supported high-volume workforce operations processing more than 60 people daily while maintaining accurate documentation and organized workflow progression.
• Participated in biweekly client meetings covering business needs, workforce objectives, performance, training goals, initiatives, and issue resolution.
• Coordinated workforce activity across employees, internal teams, and client stakeholders while resolving bottlenecks and maintaining service responsiveness.
• Used workforce and operational information to identify gaps, support client priorities, and improve process consistency.

GLORY BRANDS LLC

HR Manager

• Oversaw recruiting and HR operations for approximately 25 employees while partnering directly with owners and leadership on workforce needs.
• Managed candidate selection, interview coordination, hiring, onboarding, employee documentation, and ongoing employee support.
• Built and improved HR workflows to strengthen consistency, accountability, compliance, and the employee experience.
• Supported employee relations and performance matters while maintaining accurate, confidential records.

VSP

CSR / Claims Representative

Supported high-volume service and insurance processes through accurate documentation, issue resolution, confidentiality, and customer care.

FMTU CARE CORP

Senior HR Consultant

• Provided HR consulting and operational support for approximately 140 employees across five departments.
• Supported recruiting, onboarding, training, performance management, employee relations, payroll, compliance, and HR systems.
• Developed and delivered employee and management training and helped build standardized HR processes, workflows, and documentation.
• Advised leaders on workforce needs, employee performance, people concerns, and process improvements while maintaining accurate and confidential records.